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Hi 4cassandra, I’m very sorry you’re having these troubles. When I test with Chrome I don’t experience these problems, but I do understand that these issues exist on some computers.
There are many things that can be tried to fix these types of issues including the points set out here: http://blog.ribbet.com/?topic=trouble-loading-ribbet I would suggest clearing your cache [step 3] as a possible solution (so that Ribbet is forced to reload).
Unfortunately Chrome sometimes seems to not behave correctly with Flash, and I have seen some suggestions on fixing this such as in this article: http://www.pcmech.com/article/problems-with-google-chrome-and-shockwave-flash/.
Another simple thing you could try is uninstalling and reinstalling Google Chrome. Also as simple as it sounds, rebooting your computer may help.
If you do resolve the issue please let us know what worked for you. Sorry I can’t point you to a simple and certain fix.
Unfortunately this isn’t something that’s currently possible. Ribbet only works with the fonts on the text tab.
Hi Alexandra. For false eyelashes, you can try experimenting with Touch Ups > Mascara and Seasonal > Movember > Fake Beard (try 100% Dapperness and a small brush size). Erasing beards is more tricky, but you could try the Advanced > Clone Tool and clone from another part of their face.
Hi OctoberNoir, Autotrophic is available under Effects > Heatmap 2.0 > Style Dropdown. Under Frames there is Polaroid and Postage Stamp, but not sure which original Picnik effect you are referring to with “Postcard” but they may be it (all the original effects should be in there).
Hi 4cassandra, I’m sorry you are experiencing this issue. We are investigating it and will see what we can find. This problem isn’t occurring for everyone but is specific to some clients. Some potential fixes for this problem are listed here.
Hi Janno, The amount of storage Ribbet is requesting (1MB) is a minuscule amount. We would simply use this amount without asking (that’s what a program you installed on your computer would do), however Adobe Flash requires that we prompt you to do so. Ribbet really needs this space to function effectively and I would suggest simply approving it to use this amount of memory. Such a small amount will not have any impact on your other programs or storage space.
Hi Judy, Currently photos will be resized to a maximum of 4000px on the longest side. Make sure you go to Help > My Account in the top right menu and change your Image Quality settings to Archival in order to take advantage of this maximum size. Alternatively when you load the photo, click Undo straight away and it will resize it to the 4000px max.
Hi Diana, There should be no problem using Google Chrome. I’m using Chrome now and Vibrance is working fine for me. It may be a temporary problem that can be fixed by either: closing all browser windows and trying again, or clearing your cache. Please let us know if neither solution works for you.
Hi Lorraine, There are a few tools which may be helpful. Different tools will be more effective on different photos.
Try the various tools within “Touch-Ups” including “Shine-Be-Gone”, “Airbrush” and “Burning”.
Also you could try the “Clone” tool within Advanced. You will need to make the brush very small and zoom in. This is a very powerful tool if used carefully.
Hi Carlo, Yes there is a way to do this. Simply register, and then when editing your photo go down the bottom of the screen to the “Photo Basket”. You can then drag custom clip art onto your image. See this tutorial for more info: Photo Basket [Layers]
Thank you for the suggestion Janno. We will look at including more classic fonts in a future release.
Hi Janno, you can in fact do this now, as long as you are a registered user. To achieve this you need to use the green photo basket at the bottom of the editing area. See our Photo Basket help for more details.
Hi Karr,
The zoom function you used is simply a way to navigate around your picture to get a closer look at different areas. To achieve what you are trying to do, simply go to the “Crop” option (which is in the first option on the left in “Basic Edits”). Drag the corners of the rectangle that appear on your photo to resize it appropriately and then click “Apply”.
