Ribbet

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Viewing 15 posts - 946 through 960 (of 976 total)
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  • in reply to: Sand Box tools not working #315
    Ribbet
    Keymaster

    Excellent! Very glad to hear it.

    in reply to: Sand Box tools not working #312
    Ribbet
    Keymaster

    Hi 4cassandra,

    This is an issue with your particular client as in general the sandbox tools are all working. Sometimes problems like this go away if you just close and reopen your browser. Sometimes a particular client will encounter an error with one particular tool (such as Clone), and then after that the other tools stop working until you reopen. Is that the case for you?

    Thanks

    in reply to: Background Feature #309
    Ribbet
    Keymaster

    Thanks MMarshall. The best tool to currently correct background flaws is the clone tool on the Advanced tab. With this tool you can carefully clone areas to mask background flaws. Switching out backgrounds is something that may be possible in a future update by masking out custom layers.

    in reply to: Inserting photo in the body of an email #308
    Ribbet
    Keymaster

    Hi there. The very next update will have Facebook and Flickr integration (with the ability to load and save photos from these services). Then, the following update will have Email, Twitter and Picasa Web integration. We don’t have an exactly schedule for these releases but they will be in the coming weeks.

    in reply to: Problem in login #305
    Ribbet
    Keymaster

    Hi ChiaraM, there shouldn’t be any problem with logging in.

    In the recovery email, make sure your username is as you expect (the email will say Dear ), and then make sure you type the password exactly as it shows.

    I have just tested this and there is no problem with the recovery password. If you are still having a problem, please email us at support [at] ribbet [dot] com with your username and we’ll investigate further.

    in reply to: Textures #302
    Ribbet
    Keymaster

    Yes we will be adding new textures. There are already some worn wood/paint textures in Effects > Textures (around 3/4 of the way down the effects panel). Also, if you are registered you can use your own custom textures by uploading them to the photo basket and then dragging them onto your image (and then adjusting the blend mode). For more info on custom textures see: Photo Basket help and also Advanced Blend Mode help.

    in reply to: Please bring back movie maker #299
    Ribbet
    Keymaster

    Hi Anthony. This is definitely something we will look at a little down the track. Next version is integration with Facebook/Flickr, and then we will be looking at other features like Fancy Collage and Show 🙂

    in reply to: save to flash drive or memory card #296
    Ribbet
    Keymaster

    Hi Palio, When you click the red Save button, you should be able to browse to any drives attached to your computer, including flash drives & memory cards. Just have a browse around and you should be able to find them.

    in reply to: integration with Flickr #293
    Ribbet
    Keymaster

    Not long now. We are working on it and you will have it soon. You can import photos from Flickr right now using our Toolbar button, but there are limitations with this and full integration is coming.

    in reply to: Saving problem #290
    Ribbet
    Keymaster

    Hi Eleonore,

    I’m sorry you are experiencing this problem.

    As long as you are registered, all edits are saved to your Ribbet history which can be found on the Library Tab. From here you can reload any photo you saved, and try to save it again to your computer. This means that you shouldn’t lose your work.

    We are working on a “Basic Downloader” right now which will be released soon. This will be similar to our “Basic Uploader” and will therefore provide a way of downloading which is more reliable if you are having problems such as these.

    In the meantime, if you aren’t currently working with the Google Chrome browser, this fixes a lot of issues, as does updating to the latest version of flash.

    Last thing. We are also working on save to Facebook/Flickr and other services. This will also give you an alternate way of saving and is coming very soon.

    Hope this helps 🙂

    in reply to: Stickers stick when and where you don’t want them to #287
    Ribbet
    Keymaster

    Thanks 4cassandra, glad to hear it!

    in reply to: Stickers stick when and where you don’t want them to #284
    Ribbet
    Keymaster

    Hi 4cassandra, This isn’t a bug which is occurring for everyone but is specific to your configuration. Would you mind trying the following to see if it fixes your problem:

    – update your browser (I think you’re running Firefox, if so just try restarting it or see upgrade instructions here)
    – check you are running the latest version of flash

    One last quick thing you can try (try this first if you like) is right-click on Ribbet (when in the editor), click Settings, go to the “Local Storage” tab (the yellow folder) and change it to at least 1MB.

    Would love to hear how you go!

    in reply to: Not saving to my picture file once edited #281
    Ribbet
    Keymaster

    Hi teeka. Have you been able to save a file anywhere on your computer (like to your desktop or elsewhere)? Is this problem specific to the Kodak picture folder, or are you unable to save to your computer at all? Thanks

    in reply to: Picasa #279
    Ribbet
    Keymaster

    Hi Christopher, Integration with Facebook, Flickr and Picasa is our #1 priority. We are working on it right now and you can expect to see it in a Ribbet update in the next few weeks.

    in reply to: Custom collage features & REAL transparent drop shadows? #278
    Ribbet
    Keymaster

    Hi AlyKat731, I see what you mean. Yes we will make the postage stamp border and other borders transparent in a future release. I don’t have an exact date for you but it is now on our to do list.

Viewing 15 posts - 946 through 960 (of 976 total)