[Ribbet]

Hi Buzzcarr, Thanks for contacting us!

In order to have your collage appear in the Library > History tab, you have to actually save the image to your computer (or to a social network). Clicking the Done button unfortunately isn’t enough; you have to then click the Save tab (up the top center) and complete the save.

Let us know if you have any further questions!

[Ribbet]

Hi Brian,

Thanks for contacting us! Unfortunately this is currently a limitation of the Ribbet text tool. There isn’t a way to size the paragraph and have the text automatically line-break. This is definitely something we’ll consider for a future version. At this stage you’ll have to manually line-break (and then re-line-break when you choose a new font).

[Ribbet]

Hi Jori,

Thanks for contacting us! You can try printing with your web browser. Browse to your image in the file system (Windows Explorer or Finder on Mac) and drag your file to your web browser. You can then follow these instructions to print at custom sizes for Windows or Mac.

Let us know if we can be of any further assistance!

[Ribbet]

Hi Zoe, Thanks for contacting us! Using the Crop tool is correct when trying to get your image to exactly fit different paper sizes. All that’s required is to choose the area you want to keep on your image (by dragging around the crop area which appears on your image when using this tool) and then click the Apply button. No other scaling is required, as the crop tool exactly sizes your image to fit the paper. Let us know if you have any further questions!

[Ribbet]

Hi Mel, Thanks for contacting us! Yes, this can be achieved by first creating a Blank Canvas (from the Library > Start tab) with the background color you desire (or transparent if required). Then drag on your image from the Photo Basket (at the bottom of the editor). Next click the Eraser button on the Photo Properties dialog which appears:

and erase the areas on your image you’d like to remove. You can also zoom in on your image (using the Zoom box at the bottom right) and adjust the eraser’s hardness using the slider below the eraser button.

Let us know if you have any further questions. Thanks!

[Ribbet]

Hi EleanorB, Thanks for contacting us! You can change hair color on the Touch-Up tab using the Highlights effect. Select the color and then paint on the effect by dragging over the hair on your image. Let us know if you have any further questions!

[Ribbet]

Hi Linda, Thanks for contacting us! The simplest way will be to use the Basic Edits tab > Exposure tool to reduce the exposure of the image. Let us know if you have any further questions!

[Ribbet]

Hi Bey,

Thanks for contacting us! You can delete your photos from the Library > Get from Computer tab (click the Clear All button up the top right to delete them all). Rest assured that all previews on merchandise are only visible by you, and your Ribbet photos are always completely private.

Let us know if you have any further questions!

[Ribbet]

Hi Matilda,

Thanks for contacting us! The change you’re seeing on your computer compared to on Ribbet will be caused by differences in how different programs handle the color space of the image. This can be quite a technical and detailed area, but for further reading take a look at this article which outlines some of the ways you can manage this.

Let us know if you have any further questions!

[Ribbet]

Hi Emma, Thanks for contacting us! Unfortunately saving custom curves isn’t currently possible, but I’ve added it to our wish list for inclusion in a future Ribbet version. Let us know if you have any further questions or suggestions. Thanks!

[Ribbet]

Hi Lucy, Thanks for contacting us! For this problem, the best tool to use is the Pro tab > Pro Adjust tool. You can adjust the Exposure here (or try Auto-Exposure) and then paint the adjustment off the areas where you don’t want it to apply. This allows you to adjust the exposure of the dark areas, without further lightening the light areas. Let us know if you have any further questions!

[Ribbet]

Hi Sebe, Thanks for contacting us! Apps are under development and will be made available next year. We know how important it is to be able to edit on the go, and we’ll be delivering the ultimate editor for mobile. I’ll update you once the app is available. Let us know if you have any further questions!

[Ribbet]

Hi Nini, Thanks for contacting us! For 16 1/2 x 11 3/4 use 4538 x 3231. This will provide a print quality of 275 DPI which will be very sharp when printing. Let us know if you have any further questions!

[Ribbet]

Hi Maureen, Thanks for contacting us! The simplest way is to first open up the image of the person you want to remove. Then drag on the other picture from the Photo Basket (at the bottom of the editor). Next use the Eraser Tool (on the Photo Properties dialog which appears) to erase around the person on this second picture. Let us know if you have any further questions!

[Ribbet]

Hi Amela, Adding a font should be as simple as:

1. Type the text you want to add in the textbox which reads “Type here and click Add to place text”.
2. Click Add
3. Select your font (you may have to wait a few seconds for the font to load for the first time).

Let us know if you still have any problems!

[Author]

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