Ribbet

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Viewing 15 posts - 151 through 165 (of 980 total)
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  • August 30, 2019 at 1:24 am #20116

    Hi Kim,

    Thanks so much for your feedback!

    Regarding only being able to upload one photo at a time, if you make sure that you’re signed into your Ribbet account from within the program version (by clicking the Profile icon up the top right of the program and then choosing Sign In) it should then allow you to upload multiple (uploading one photo at a time is a limitation of guest accounts).

    With the program hanging, generally we aren’t seeing this issue. However we are releasing a new version of the program within the next week or so, which updates its core libraries to the latest versions. This will hopefully resolve your issue. The program will auto-update when the update becomes available (just follow the prompts when starting up Ribbet).

    In the meantime, please let us know if you have any other feedback or questions.

    Regards – The Ribbet Team

    August 28, 2019 at 1:24 am #20092

    Hi Ravenne,

    Thanks for reaching out to us!

    We actually renamed the Doodle tool to Sketch in our new editor. You can find it about a page from the top of the Effects tab, or also search for it by “Doodle” or “Sketch”.

    Let us know if you have any other questions!

    Regards – The Ribbet Team

    August 26, 2019 at 3:25 am #20078

    Hi SKH,

    Thanks for reaching out! Currently you can only create collages using the pre-defined shapes we offer. Note thought that for Shape Collage, there are more shapes that can be seen by clicking the various icons on the left bar.

    Let us know if you have any other questions!

    Regards – The Ribbet Team

    August 21, 2019 at 2:15 am #20044

    Hi Suzie,

    Unfortunately this is a current limitation of Chrome, however you can certainly do this on our program version for Windows and Mac and as far as I’m aware it works normally in other browsers such as Firefox, Edge and Safari.

    Let us know if you have any other questions!

    Regards – The Ribbet Team

    August 21, 2019 at 2:11 am #20042

    Hi Mel,

    Thanks for reaching out to us!

    Absolutely you can rely on Ribbet well into the future.

    We have a desktop program version for Windows and Mac that runs without Flash and can be downloaded here.

    We are also working very hard on a new, HTML5 browser-based version of Ribbet which will also include a bunch of new functionality. If you’re interested in becoming an early, beta tester, you can find more details here.

    Or, let us know if you have any other questions!

    Regards – The Ribbet Team

    August 19, 2019 at 10:31 pm #20035

    Hi Lorinda,

    Thanks for reaching out to us!

    This isn’t currently possible, however it will be coming in a future update to Ribbet. The ability to add a stroke, drop shadow and other effects to shapes, text and photos is high on our wishlist and coming in an update in the not too distant future.

    Regards – The Ribbet Team

    August 15, 2019 at 11:49 pm #19995

    Hi Gena,

    Thanks for reaching out to us! You can still access our old web version at https://ribbet.com/cls or by clicking the blue “Old Editor” link on our homepage, above the “Start Editing” button.

    Let us know if you have any other questions!

    Regards – The Ribbet Team

    August 12, 2019 at 9:54 am #19950

    See https://blog.ribbet.com/?topic=replace-file-update

    August 12, 2019 at 12:00 am #19941

    Hi Linda,

    Thanks so much for this update!

    I’ve just tested from here and I am able to replace a file at the same time as changing it to public without having it duplicate. I can also change it back to private.

    I wonder if it could have been a temporary glitch with Flickr? Or, could it be one of the other changes such as changing a tag or the Photo Set or something like that? I know there have been issues in the past with the Photo Set, and as a result if you change it in Ribbet you actually can’t replace.

    Would you mind checking to see if you can switch to public now without it duplicating the image?

    Regards – The Ribbet Team

    August 3, 2019 at 10:57 pm #19862

    Hi Jen,

    Thanks for reaching out to us! Not all tools and effects have “Effect Painting”, however in order to just lighten a face you can use the Pro tab > Pro Adjust tool. Increase the exposure and then tick “Reverse Effect” on the Effect Painting dialog that shows. You can then paint over the face (by dragging with your mouse while holding the mouse button down).

    If you can’t see the Effect Painting dialog make sure that the “Effect Painting” button within the tool’s options is on.

    Regards – The Ribbet Team

    July 30, 2019 at 6:14 am #19781

    Hi Kim,

    We have followed up with you about this over email (in order to try to reproduce the problem).

    Regards – The Ribbet Team

    July 24, 2019 at 11:05 pm #19756

    Hi Carolyn,

    Thanks for reaching out to us!

    Unfortunately it’s no longer available. Pixlr have decided to retire their Pixlr Express editor and no longer support its API (which we used to connect to them), and as a result we are no longer able to integrate with them.

    Let us know if you have any other questions.

    Regards – The Ribbet Team

    July 24, 2019 at 12:42 am #19746

    Hi Noah,

    Thanks for reaching out to us! The “Load My Fonts” button isn’t within the list of fonts, it’s beneath it (just above the Photo Basket button down the bottom left of the screen).

    Let us know if you have any other questions.

    Regards – The Ribbet Team

    July 22, 2019 at 12:51 am #19567

    Hi Laurie,

    Thanks for reaching out to us! Unfortunately currently there isn’t a way to do it. The “Reverse Effect” checkbox on the Effect Painting popup doesn’t reverse the entire tilt-shift but instead makes it so wherever you paint (i.e. drag over the photo with your mouse button down) the tilt-shift will come in, and everywhere else will be normal.

    We will look at including this functionality in a future Ribbet update. Let us know if you have any other questions.

    Regards – The Ribbet Team

    July 10, 2019 at 5:30 am #19524

    Hi Joan,

    Thanks for reaching out to us! Is the issue that you’re totally unable to select JPG when saving, or is it that it keeps defaulting to PNG? Normally Ribbet will default to PNG if you save an image with some transparency (since JPG doesn’t support it), but if you change it back to JPG (in the dropdown on the save screen) it should remember your preference and let you save in JPG format.

    Regards – The Ribbet Team

Viewing 15 posts - 151 through 165 (of 980 total)