Ribbet

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Viewing 15 posts - 661 through 675 (of 977 total)
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  • in reply to: Picture shaping #4057
    Ribbet
    Keymaster

    Hi DaisySan, Thanks for contacting us.

    Although you can’t crop a layer you’ve dragged on, you can use the Eraser tool to erase areas from it. The alternative to that is to first open up the second photo and crop it as desired, save it, open up the background photo and drag on your edited photo by selecting History from the Photo basket dropdown.

    in reply to: Create blank image #4004
    Ribbet
    Keymaster

    Hi Blake, Thanks for contacting us.

    To create a blank canvas go to the Library > Start tab and click the Blank Canvas button. If you’re registered you can alternatively click the Blank Canvas button on the Home tab.

    To add images you can drag them from the Photo Basket at the bottom of the editor.

    in reply to: Ribbet Pro Editor Problem #3991
    Ribbet
    Keymaster

    This issue has now been resolved. Thanks for your patience!

    in reply to: Cutouts and paste #3970
    Ribbet
    Keymaster

    Hi Barb, Thanks for contacting us. Yes you can achieve this result by using the Eraser tool. Start by opening up the background image, and then drag on your foreground image from the Photo Basket at the bottom of the editor. You can then use the eraser to delete areas from the foreground photo. We have a demo video which demonstrates how this is done.

    in reply to: Adding background #3969
    Ribbet
    Keymaster

    Hi Grace, Thanks for contacting us. Yes there is: In order to change the background of an image you will need to use the Eraser tool. Start by opening up the background image, and then drag on your foreground image from the Photo Basket at the bottom of the editor. You can then use the eraser to delete areas from the foreground photo. We have a demo video which demonstrates how this is done.

    in reply to: problem in loading the page #3946
    Ribbet
    Keymaster

    Hi Latha, Thanks for contacting us and sorry that you’re experiencing this issue.

    If you’re getting a blank white page, this indicates that Adobe Flash is in a funny state, and therefore not loading Ribbet correctly. Normally this can be resolved by simply closing down your web browser completely, and then re-launching Ribbet.

    If you do this and you continue to have a problem, please try upgrading flash and then restarting your web browser.

    Lastly, if you still can’t load Ribbet, try clearing your Flash cache by finding www.ribbet.com in this list, and click the Delete Website button.

    Let us know if you continue to have a problem!

    in reply to: Flag frame #3937
    Ribbet
    Keymaster

    Hi Maria, An update on this: We will be bringing back all the flag options at the end of next week. They will be under the Seasonal tab > Soccer Fever.

    in reply to: back one step in express #3928
    Ribbet
    Keymaster

    Hi Brandi, Thanks for contacting us. Unfortunately this tool currently only supports undoing an entire set of actions. My only suggestion would be to use the tool a few times, apply, use it again a few times, apply again and so on. That way you can undo or cancel a small group of fixes, rather than having to undo the whole lot. Hope that’s of some help.

    in reply to: Flag frame #3919
    Ribbet
    Keymaster

    Hi Maria, Thanks for contacting us and for your feedback. This is unfortunately a limitation at present. Currently only the USA flag is available. We will look at including all the world’s flags in a future Ribbet version.

    in reply to: Ribbet Pro Editor Problem #3883
    Ribbet
    Keymaster

    Hi DjZaNIX, Just to update you on this issue, we have now reproduced the issue (in Pixlr Express) with both text and stickers, and are awaiting a fix from Pixlr. We will keep you updated.

    in reply to: Font not showing up #3876
    Ribbet
    Keymaster

    Hi Leo, Thanks for contacting us. Adobe Flash caches the font list, so after installing new fonts it’s necessary to close down your web browser completely and then re-launch Ribbet. The font should then show up.

    Let us know if you continue to have an issue!

    in reply to: Ribbet Pro Editor Problem #3868
    Ribbet
    Keymaster

    Hi DjZaNIX, OK sorry I didn’t realize that!

    I think in that case the issue is that Adobe Flash has entered a funny state. I suggest saving your work, closing down your web browser completely and then reloading your work from History. This will restart Flash and should resolve the issue.

    It’s worth noting that the Pro Editor tools are run by Pixlr, who have no affiliation with Ribbet and so fixing specific issues within these tools is outside of our control.

    in reply to: Ribbet Pro Editor Problem #3865
    Ribbet
    Keymaster

    Hi DjZaNIX, Thanks for contacting us. To move text in the Pixlr Pro editor, if you’re on the Text tool you need to first click the text so that the dialog appears, and you can then move it around by dragging it. To make it bigger you need to adjust the text size in the dropdown on that dialog.

    You can use fonts from your computer using the regular Ribbet Text tab by clicking the Load My Fonts button at the end of this tab. This will let you resize and move your text more intuitively.

    Please let us know if that doesn’t help or if we can be of any further assistance.

    in reply to: Porportion slider setting #3854
    Ribbet
    Keymaster

    Hi Kim, Thanks for contacting us. We don’t have a preset for this size, so you simply have to adjust the Proportions Slider and watch the Zoom Box down the bottom right of the screen where the dimensions are displayed. You will need 1024×709 (or as close to this as possible). If you’re very slightly off it will just mean a very slight cropping will occur.

    Let us know if you have any further questions.

    in reply to: Text box size (as opposed to text size) #3852
    Ribbet
    Keymaster

    Hi Kimberly, Thanks for contacting us. That makes complete sense! You can put Enters directly into the text in order to change the height of the text box. You simply click the text, and then edit it up the top left of the screen, hitting the Enter key on your keyboard where you would like the line breaks.

    If that doesn’t do what you’re after then please let us know!

Viewing 15 posts - 661 through 675 (of 977 total)