[Ribbet]

Hi Candi, If you’re a registered user and save your work then a copy is kept on the Library > History tab. Also in some cases Ribbet automatically restores your work if you close down the browser during editing. If you reopen Ribbet you may be able to see the Collage tab (up the top center after Home and Library) with your work on it. If not, you’ll unfortunately have to start over.

[Ribbet]

Hi Candi,

There’s a layout which has spaces for the small pictures around the big center picture. If you choose that then you can just drag the additional photos onto the existing spaces:

But, if you’d like to insert even more you can drag images from the Photo Basket between the existing cells – that way you insert additional cells.

Hope that helps!

[Ribbet]

Hi Candi,

Thanks for reaching out to us! There are layouts such as this towards the end of the One Big Photo category within the collage layouts. You need to scroll down within the top left section of the Grid Collage Maker.

[Ribbet]

Hi Astanias,

Thanks for reaching out to us!

You should be able to load a 4000×3000 pixel image. There is a maximum supported upload size of 16 megapixels, however 4000×3000 falls within the allowed size.

One thing you can try: navigate to the Library > Get from Computer tab and try the Basic Uploader link (beneath the red Upload Photos button). This may work for you. If not, could you please email us an example image to support [at] ribbet.com so that we can investigate further?

Thanks!

[Ribbet]

Hi Julie,

Thanks for reaching out to us!

To use the lipo option, choose an area on your photo and then click and hold with your mouse button. The lipo tool will suck everything into that spot. Try it with a small brush size on areas of the face, or with a large brush size on areas of the body.

Let us know if you have any other questions.

[Ribbet]

Hi Suzy, Thanks for reaching out to us!

Would it be possible to explain further what you mean by changing the vertical/horizontal perspective? Do you mean to distort the image so that it becomes thinner on one or more sides, or something different? If you have a link to an example image that could really help.

[Ribbet]

Hi Moe,

Thanks for reaching out to us.

After you’ve created your collage, click the Done button up the top right of the screen. You can then edit the photo within our editor (add Text, apply Filters etc), and finally when you’re ready click Save up the top center and then the red Save Photo button.

If you have a registered Ribbet account, you can download the photos from your phone by visiting ribbet.com/mylibrary?dld=1 (on your phone’s web browser) and signing in with your account details. Another option is to email the photo to yourself from your desktop/laptop, and then check that email on your phone. Or, you can save directly to Google Photos from Ribbet and then access them from your phone.

Let us know if you have any other questions!

[Ribbet]

Hi Lynn,

Thanks for reaching out to us.

Yes, you can add a logo by first uploading it to the Photo Basket (at the bottom of the editor) and then dragging it onto your main image. You can then also optionally use the Advanced Blend Modes drop-down on the Photo Properties dialog which appears to make the logo blend with your image (try the different options within this drop-down to find what looks best).

Let us know if you have any further questions!

[Ribbet]

Hi Selena,

Thanks for reaching out to us!

No update on this yet. We’re focused right now on releasing our new interface, and once this has launched we will be able to start to release enhancements such as batch processing, which is high on our wishlist.

Let us know if we can assist further in any way!

[Ribbet]

Hi Yavanthi,

Thanks for reaching out to us.

Currently there isn’t a way to create templates that can be applied to multiple photos, however this is something have on our wishlist for a future Ribbet version.

Regarding Green View Edits, what are these exactly and how do you intend to use them? There may be a way to achieve the same result using Ribbet.

[Ribbet]

Hi Gabriell, Please make sure the API url (as included in the src attribute of the iframe) is using https instead of http. Does that resolve the issue?

[Ribbet]

Hi Gabriella,

Thanks for reaching out to us.

If you’d rather have the editor within a page on your own site, you could create a page with an iframe with the API url as the iframe’s src attribute.

Could that work for you? If not can you please explain why and we’ll try to find a solution for you.

Thanks!

[Ribbet]

Hi Angela,

Thanks for reaching out to us.

Sorry to hear that you’ve run into this issue. We haven’t changed anything in this area recently. We’ve always had a 16 megapixel limit on uploads, however we will be lifting this limitation in the next Ribbet update. You should be able to overcome the limit by using the Basic Uploader (below the Upload Photos button on the Library > Get from Computer tab).

If you continue to have the issue, could you please email an example image to support [at] ribbet.com so that we can investigate further?

[Ribbet]

Hi Michael,

Thanks for reaching out to us.

Does this happen to you for all fonts? Could you please for example try Arial?

If you continue to have a problem with specific fonts, you could try in a different web browser, such as Firefox, Safari or Internet Explorer.

[Ribbet]

Hi Luc,

Thanks for reaching out to us.

In order to adjust the white balance:

1. Open up Basic tools tab > Colors tool
2. Click Neutral Picker
3. Click on an area of your image that should be either pure white, or a neutral gray
4. You can then optionally use the Temperature slider to fine-tune the white balance

Let us know if you have any further questions!

[Author]

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