Ribbet

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Viewing 15 posts - 16 through 30 (of 980 total)
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  • Ribbet
    April 13, 2022 at 1:59 am #24095

    Hi Jan,

    Thanks for reaching out to us!

    Currently you can achieve this by dragging the border between cells until all of the photo is showing. It unfortunately isn’t possible to zoom out to include the entire photo in any other way – the system does this on purpose to fill the cells. However, in the future we may change this to allow the Size slider (in the right bar) to let you do this.

    Let us know if you have any further questions.

    – Ben

    Ribbet
    February 25, 2022 at 12:02 am #24036

    Hi Pennybun,

    Thanks for reaching out to us!

    You can click anywhere on your photo to centre that circle. Does that help? If not, can you please reach our to our support team over email to support [at] ribbet.com and include a screenshot? They will be able to guide you.

    – Ben

    Ribbet
    February 20, 2022 at 11:11 pm #23846

    Hello,

    Thanks for your message! You can delete a photo in our web editor by following these steps:

    1. Navigate to the Image Library on the left bar of the Start page
    2. Single click any image
    3. Click the red Delete button

    Let us know if you have any further questions!

    – Ben

    Ribbet
    February 11, 2022 at 12:24 am #23830

    Hi Tobias,

    Thank you so much for your feedback!

    You can achieve this with Ribbet Fly: https://ribbet.com/fly, by using the Brush tool’s “Color Replacement” brush or the Paint Bucket tool (both on the left toolbar).

    We will be looking at improving color replacement within our main web editor in a future update.

    – Ben

    Ribbet
    December 28, 2021 at 4:14 am #23810

    Hola, gracias por comunicarte con nosotros.

    Gooify todavía está disponible en nuestra versión del programa para Windows y Mac.

    No tenemos un plazo exacto en el que se agregará para nuestra nueva versión web, pero tenemos la intención de incluirlo en el futuro.

    ¡Háganos saber si tiene más preguntas!
    – Bena

    Ribbet
    December 22, 2021 at 11:15 pm #23804

    Unfortunately currently you have to manually add those line breaks in, by hitting Enter within your text. So I’d suggest firstly sizing it to approximately the right size, and then adding in those breaks.

    Let us know if you have any further questions.

    – Ben

    Ribbet
    December 21, 2021 at 10:49 pm #23800

    Hi Keith,

    Scaling the text should be as simple as clicking it, and then dragging one of its corners in order to enlarge it. Does that work for you or am I misunderstand the question?

    Thanks,
    – Ben

    Ribbet
    December 13, 2021 at 1:16 am #23796

    Hi Viktoria,

    Thanks so much for your feedback and I’m really sorry to hear that. The way that you’d achieve this in the new version is to select that layout with 4 squares, but then resize the collage to be 3000×750 (by going to Adjust > Resize).

    However right now there’s a bug when you try to do this, which we’re working on resolving shortly. Then you’ll be able to do that.

    Sorry for the inconvenience and please let us know if you have any further issues or feedback.

    – Ben

    Ribbet
    December 13, 2021 at 1:05 am #23794

    Hi Mac,

    Thanks for reaching out to us!

    We are aware of this issue and will be releasing an update which fixes it in the coming days.

    In the meantime you can work around the issue by copy/pasting the text you need into Ribbet.

    Please let us know if you have any questions.

    – Ben

    Ribbet
    December 10, 2021 at 12:58 am #23788

    Hi Shahab,

    Thanks for reaching out to us!

    You can find these within the browser-based editor for desktop. It can be found by clicking the last icon within “Start from Scratch” at the top centre of the editor’s Start page, or from the last tab on the left bar “Stock” when editing an image. On some smaller screens this last icon may not be visible (it may run off the screen) – this is an issue we’re aware of and will be fixing very soon.

    Let us know if you have any further questions.

    – Ben

    Ribbet
    December 8, 2021 at 12:38 am #23785

    Hi Kim,

    If you choose the “Custom Ratio…” option in the Constraints dropdown on the left bar and enter 10 x 8, it should do the trick.

    Let us know if you need further help.

    – Ben

    Ribbet
    December 8, 2021 at 12:34 am #23783

    Hi Lenore,

    Thanks for reaching out to us!

    Unfortunately currently it’s only possible to delete them one at a time. In our program version for desktop (available from ribbet.com/download) you can also clear your entire library.

    In a future update, we will be supporting multi-delete. Sorry for the inconvenience!

    – Ben

    Ribbet
    November 24, 2021 at 5:48 am #23766

    Hi Terri,

    To resolve the dictation popup, simply repeat the same steps 1-7 above, but:

    – Replace Emoji & Symbols in step 5 with Start Dictation
    – Replace Option + Command + E in step 6 with Option + Command + D

    Best regards,
    – Ben

    Ribbet
    November 15, 2021 at 10:29 pm #23762

    Hi Jo,

    We have found a solution. Could you please try this:

    1. Click the Apple logo in the top left hand corner and go to System Preferences…
    2. Go to Keyboard
    3. Click the Shortcuts tab and go to App Shortcuts
    4. Click the ‘+’ sign and put Ribbet as the application
    5. Under Menu Title, input ‘Emoji & Symbols’
    6. For Keyboard Shortcut, press Option + Command + E
    7. Click Add

    Does that resolve it for you?

    Best regards,
    – Ben

    Ribbet
    November 14, 2021 at 10:56 pm #23759

    Hi Jo,

    We are investigating this issue. In the meantime you can either:

    – Copy and Paste the text from another program into Ribbet
    – Or, use our web version at app.ribbet.com to add text

    Let us know if we can help further.

    – Ben

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