Reply To: Dragging from the Photo Basket

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Hi Jennifer, Thanks for contacting us and for your positive feedback. We really appreciate it!

Photos dragged from the Photo Basket are added with JPEG quality 8, which is the default save quality when saving from Ribbet normally. So there shouldn’t be any noticeable graininess. Sometimes when you first drag the image on it’s grainy for a few moments before the high quality version downloads. For really large files, depending on your internet speed, this could take a short time.

If this doesn’t help and you feel that your photos are coming in too grainy, please contact us here with details of the photo you’re trying to drag on so that we can follow up with you one-on-one and get it sorted out for you.