not working

[Lisa Stokes]

I was a ‘piknik” user before it shut down, so I am used to this type of program. I just found out about ribbet today and tried using it and nothing is happening…I plyed with burning, sunless tan even the lip color harshness and tone-nothing…what am I doing wrong? Please help-i loved piknik used it all the time-even for my husbands prof. portrait to go into the newspaper when we opened our new firm! If I need to buy the premium-so be it…but I really want this to work!
Thank-you in advance for your prompt reply!
Sincerely,
Lisa Stokes 🙂

[Ribbet]

Hi Lisa, Sorry you’re having this problem. I’d be happy to help you sort it out. The most common remedy for these types of issues is to:

– update your Adobe Flash player, or alternatively try using the free Google Chrome browser
– reboot your computer

Please let us know if you continue to experience a problem.

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