can’t upload image from URL

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This topic has 1 reply, 2 voices, and was last updated 8 years, 10 months ago by Rodrigo Borrelli.

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- Rodrigo Borrelli
  
  March 22, 2017 at 11:04 pm #9049
  
  Hello, I’m trying to use Ribbet API to edit some images from my website, the problem is, when i send the img URL as a parameter the editor keeps saying that it could no load my image, I also tried the “Get From Web site” button, the thumbnail loads correctly but when i double click it, the same problem. I tried loading the URL on several computers and browsers, all load it perfectly, i tried other API (pixlr) and it also loads the image correctly. Any idea why this is happening?
  
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- Ribbet
  
  March 22, 2017 at 11:10 pm #9055
  
  Hi Rodrigo,
  
  Would it be possible to please give us the example image URL, or alternatively email it to us at support [at] ribbet.com? We will then investigate.
  
  Thanks!
  
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- Rodrigo Borrelli
  
  March 23, 2017 at 10:01 pm #9057
  
  Hi, sent you an email, thank you for your help!
  
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