can’t upload image from URL

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  • This topic has 1 reply, 2 voices, and was last updated 7 years ago by Rodrigo Borrelli.
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    • #9049 Reply
      Rodrigo Borrelli
      Guest

      Hello, I’m trying to use Ribbet API to edit some images from my website, the problem is, when i send the img URL as a parameter the editor keeps saying that it could no load my image, I also tried the “Get From Web site” button, the thumbnail loads correctly but when i double click it, the same problem. I tried loading the URL on several computers and browsers, all load it perfectly, i tried other API (pixlr) and it also loads the image correctly. Any idea why this is happening?

    • #9055 Reply
      Ribbet
      Keymaster

      Hi Rodrigo,

      Would it be possible to please give us the example image URL, or alternatively email it to us at support [at] ribbet.com? We will then investigate.

      Thanks!

    • #9057 Reply
      Rodrigo Borrelli
      Guest

      Hi, sent you an email, thank you for your help!

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