Reply To: Problem in login

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Hi ChiaraM, there shouldn’t be any problem with logging in.

In the recovery email, make sure your username is as you expect (the email will say Dear ), and then make sure you type the password exactly as it shows.

I have just tested this and there is no problem with the recovery password. If you are still having a problem, please email us at support [at] ribbet [dot] com with your username and we’ll investigate further.