Hi Sue,
Thanks for contacting us and sorry to hear that you’ve run into this issue! I have seen the problem you’re referring to in the past, but I just installed Beyond Wonderland on my machine here and got the same result in Word, Google Chrome and Firefox. Which browser are you using? One thing you could try is trying a different web browser.
If you still have the issue can you please email us a screenshot demonstrating the problem to support [at] ribbet.com?
Thanks!
