Hi Sagitta,
Sorry to hear that you’ve run into this issue! I can see that you’re running Firefox under Linux. Although our support for Linux is limited, I would suggest uninstalling and reinstalling Flash. Also check that you’re running the latest version of Firefox.
Let us know if we can be of any further assistance! If you need further help on this issue please contact us here so that we can help you out one-on-one.
