Hi Fay,
I do understand what you’re saying. The simplest way for us to solve this problem is if you could email us the before and after jpg (to support [at] ribbet.com). The before will be the image you saved from Elements, and the after will be the image you then saved from Ribbet. We can then compare the colors, and also take a look at the EXIF data/color space, which could also be affecting the colors seen on screen.
The problem with us loading it from your History or Uploads, is that these images may already have the problem from when first being uploaded to Ribbet.
Thanks very much for reporting this issue and for your assistance in getting it sorted out.
