Home › Forums › Questions & Answers › Transparency › Reply To: Transparency
April 20, 2018 at 1:59 am
#12258
Ribbet
Keymaster
Hi Rachel,
Thanks for reaching out to us!
In order to preserve transparency in your saved images it’s necessary to change the Format dropdown when saving from JPG to PNG. This is because the JPG format doesn’t support transparency whereas PNG does.
Regards – The Ribbet Team