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Hi Nicole, Try exiting your browser completely and re-opening it. That should solve the issue. If not, try updating your flash player.
Hi Cynda,
There are 2 ways:
1. On our new web version at app.ribbet.com you can search for “hats” on the Stickers tab.
2. We also have our original version available as a program from ribbet.com/download. Once installed, you can access the Christmas hats from the Seasonal tab within “HOLIDAY”.
Let us know if you have any further questions!
– Ben