Home › Forums › Questions & Answers › what happened? › Reply To: what happened?
February 13, 2014 at 5:53 am
#5904
![](https://blog.ribbet.com/wp-content/uploads/2022/02/ribbet_icon-1-80x80.png)
Keymaster
Hi Holly, Thanks for contacting us and sorry that you’re experiencing this issue. Could you please try closing down your web browser (Internet Explorer) completely and then re-launching Ribbet. This restarts Adobe Flash (which Ribbet runs on) and should resolve the issue. If you continue to have a problem, try restarting your computer (shouldn’t be necessary though). If you can’t resolve it, contact us here and we’ll help you out one-on-one.