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November 2, 2013 at 12:29 am
#3946
Ribbet
Keymaster
Hi Latha, Thanks for contacting us and sorry that you’re experiencing this issue.
If you’re getting a blank white page, this indicates that Adobe Flash is in a funny state, and therefore not loading Ribbet correctly. Normally this can be resolved by simply closing down your web browser completely, and then re-launching Ribbet.
If you do this and you continue to have a problem, please try upgrading flash and then restarting your web browser.
Lastly, if you still can’t load Ribbet, try clearing your Flash cache by finding www.ribbet.com in this list, and click the Delete Website button.
Let us know if you continue to have a problem!