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February 19, 2015 at 11:31 pm #6792
Hi Sara, Thanks for contacting us and sorry to hear that you’ve run into this issue! There isn’t any max file size or other limit that you’ve exceeded. It sounds like a Flash problem. I suggest exiting your web browser completely and then re-launching Ribbet. This should resolve the issue.
To ensure you don’t lose your work, first make sure you’re signed in, save your work, and then after re-launching Ribbet you will be able to find it on the Library > History tab.
Let us know if we can be of any further assistance!