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#13039
Ribbet
Keymaster

Hi Cathy,

Thanks for reaching out to us!

Sorry to hear that you’ve run into this issue. It seems to be working fine from here. Do you have any anti-virus or ad-blocking software that could be interfering? If so, could you please try adding *.ribbet.com as an exception to that software’s settings?

If you still have a problem, could you please try exiting your web browser completely and then relaunching Ribbet. You could also try a different browser, such as Safari.

Let us know if you have any further problems.

Regards – The Ribbet Team