Sorry to hear that you’ve run into this issue! When you add an image to the Photo Basket it uploads it to our server – it may be that depending on your internet speed and the size of your images that this could take some time, however it shouldn’t take 5 minutes. What you could do is upload a bunch of images at once when you aren’t using your computer, so that when you come back they’re ready to add from the Photo Basket. Hope that helps or if you believe this is a bug (or want further help on this), please email us at support [at] ribbet.com so that we can assist in sorting it out one-on-one.
Regards – The Ribbet Team