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July 23, 2014 at 1:14 am #6201
Hi Kitty, Thanks for contacting us and sorry to hear that you’re having this problem! Generally it’s easiest if you first copy the pictures from your camera to your computer, and then upload them from your computer to Ribbet. This overcomes the issue of trying to find the images directly from your camera.
Let us know if you continue to have a problem or if we can be of any further assistance!