Reply To: cannot save

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November 16, 2012 at 3:37 am #500

Hi Erika, Sorry for the frustration. This problem, which occurs in many online photo editors, is due to a specific version of Internet Explorer and Flash. The easiest solutions are:

– You can save using the "Basic Downloader" link under the red "Save" button, or
– You can try using Google Chome instead of Internet Explorer, or
– You can try Updating Flash

Hope that helps