Access is denied.

[Laurel]

I’ve been using ribbit for a while now and I love it. I was sad to find all of a sudden when I went to upload a photo, I got a window that said “access is denied”. I can’t figure out what is going on. Can you help?

[Ribbet]

Hi Laurel, Sorry you’re having this problem. This isn’t one we’ve seen before. Have you recently upgraded your computer (such as updating Internet Explorer, installing a new anti-virus program etc)?

Here are a couple of suggestions to try to fix this problem:

– Try closing down your browser completely and re-opening it
– Try updating Flash

If you continue to have the problem, you could try temporarily disabling any anti-virus or firewall programs you’re running, or you could try using Google’s free Chrome browser.

[Author]

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