Reply To: FORMAT chosen PNG instead of JPG Plus files never change Home / Forums / Questions & Answers / FORMAT chosen PNG instead of JPG Plus files never change / Reply To: FORMAT chosen PNG instead of JPG Plus files never change Ribbet May 16, 2018 at 4:14 am #12660 Hi Vickie, Thanks for reaching out to us! This was a bug which should now be resolved. Can you please try reloading Ribbet and it should then work correctly for you. Regards – The Ribbet Team Settings