Reply To: Photos will not download

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#5669
Avatar photoRibbet
Keymaster

Hi Mzuri, Thanks for contacting us and sorry that you’re experiencing this issue. Could you please try closing down your web browser completely, and then re-launching Ribbet? This restarts Adobe Flash (which Ribbet runs on) and resolves most odd issues such as these.

If you continue to have an issue, could you please contact us here so that we can help you out one-on-one (please provide as many details as possible, including exactly what happens when you try to save). Thanks!