Panel across the bottom of screen

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    • July 7, 2013 at 11:26 pm #2720 Reply
      Paula
      Guest

      The past day or so I’ve noticed that there is a solid panel that’s running across the bottom of the screen. It’s on every page/screen I use (except for here in the Forum). I cant click in it, I cant move it up or down, when I scroll through menu options they disappear behind it. Is it a glitch on my computer or is there a problem within Ribbet. Hope you can help, thankyou 🙂

    • July 7, 2013 at 11:29 pm #2724 Reply
      Avatar photoRibbet
      Keymaster

      Hi Paula, This isn’t a panel which Ribbet has added and must be caused by something else on your computer. If you email us a screenshot to support [at] ribbet.com we can see what’s possible in assisting you to sort this out. It may be caused by a virus or toolbar that was installed on your computer.

    • July 8, 2013 at 1:29 am #2729 Reply
      Paula
      Guest

      Thankyou, will send the screen shot through to you now.

    • August 3, 2013 at 3:15 am #3052 Reply
      Tyanna
      Guest

      I’ve also had this problem

    • August 3, 2013 at 3:17 am #3079 Reply
      Avatar photoRibbet
      Keymaster

      Hi Tyanna, This problem turned out to be due to a newly installed ad blocker, which once disabled on Google Chrome resulted in Ribbet looking perfect again.

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