Thanks for getting back to us. That’s really strange.

Is it correct that you’re using Chrome on Windows 10? Also do any of the following work:

– Typing into other fields, such as the File Name field when saving or the Dimensions fields when resizing or creating a Blank Canvas?
– Another web browser?
– Exiting Chrome completely and relaunching it?

Based on your answers we’ll investigate further and try to resolve it ASAP. Right now it’s working fine from here on Windows 10 Chrome.

Regards – The Ribbet Team

Hi Denita,

Thanks for reaching out to us! After you add Text to your photo (or when you click on a piece of existing Text), a Text Properties dialog appears. At the top of this dialog is a color selection rectangle where you can choose the Text’s color.

Let us know if you have any other questions!

Regards – The Ribbet Team

Hi Mary,

Thanks for reaching out to us!

This will be related to the specific font being used. Which font is causing this issue in this case? One thing that can help is adding spaces before/after your text, or Enter keys.

Regards – The Ribbet Team

That’s a pleasure! One other thing: It could also be the version of the font you install. I downloaded FELIX TILTING from here and it worked fine for me across a number of different letter combinations. It’s possible though that there are some specific combinations of words that would cause the issue on this version of the font as well.

Regards – The Ribbet Team

Hi Ian,

Thanks for reaching out to us! In the current desktop/web version of Ribbet, this isn’t possible, however it is currently possible on our mobile app (2nd item on the Text toolbar that shows after you add some text).

In our new version of Ribbet for web, which we’re working on, this option is included. If you’re interested in becoming a beta tester of this, you can sign up to become an early, beta tester here.

One thing some Ribbet for web users currently do is add a rectangle sticker behind their text (from the Stickers > Geometric group). This can be faded to create quite a nice effect.

Or, let us know if you have any questions.

Regards – The Ribbet Team

Hi Tina,

So sorry to hear that! Here is a screenshot showing the Type Text Here box. Note that you first have to select “Text” on the thin left bar, then it will be available.

Any further questions, please let us know!

– Regards, The Ribbet Team

Hi Shadow,

You can find them on the PHOTOS tab (top bar) > History tab (left bar).

If you need any help specific to your account, you can also reach out to us at https://ribbet.com/contactus.

Thanks!
– The Ribbet Team

Hi Lesley,

Thanks for your message! Yes, in the program version you can achieve this by rotating the text to around 90 degrees (by dragging the circle to the above center of the text) and then right-mouse-clicking the text and choosing “Straighten”.

Let us know if you have any further questions!

– Ben

Hi Simon,

The background color option is currently only available on mobile, however this is something we will ultimately add to our new online version as well.

Let us know if you have any further questions!

– Ben

Hi Jo,

We are investigating this issue. In the meantime you can either:

– Copy and Paste the text from another program into Ribbet
– Or, use our web version at app.ribbet.com to add text

Let us know if we can help further.

– Ben

Hi Jo,

We have found a solution. Could you please try this:

1. Click the Apple logo in the top left hand corner and go to System Preferences…
2. Go to Keyboard
3. Click the Shortcuts tab and go to App Shortcuts
4. Click the ‘+’ sign and put Ribbet as the application
5. Under Menu Title, input ‘Emoji & Symbols’
6. For Keyboard Shortcut, press Option + Command + E
7. Click Add

Does that resolve it for you?

Best regards,
– Ben

Hi Terri,

To resolve the dictation popup, simply repeat the same steps 1-7 above, but:

– Replace Emoji & Symbols in step 5 with Start Dictation
– Replace Option + Command + E in step 6 with Option + Command + D

Best regards,
– Ben

Hi Mac,

Thanks for reaching out to us!

We are aware of this issue and will be releasing an update which fixes it in the coming days.

In the meantime you can work around the issue by copy/pasting the text you need into Ribbet.

Please let us know if you have any questions.

– Ben

Hi Keith,

Scaling the text should be as simple as clicking it, and then dragging one of its corners in order to enlarge it. Does that work for you or am I misunderstand the question?

Thanks,
– Ben

Unfortunately currently you have to manually add those line breaks in, by hitting Enter within your text. So I’d suggest firstly sizing it to approximately the right size, and then adding in those breaks.

Let us know if you have any further questions.

– Ben