problems with colour change

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This topic contains 2 replies, has 2 voices, and was last updated by Ribbet Ribbet 2 weeks, 5 days ago.

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  • #20300 Reply

    dominotic

    Hi,
    I am having problems changing the ‘border colour’ when using matte and vignette options.
    The colour chosen does not match that appears on my photo.
    This is a recent issue – previously this worked perfectly.
    Thanks for your input

  • #20314 Reply
    Ribbet
    Ribbet
    Keymaster

    Hi Dominotic,

    Thanks for letting us know about this issue and sorry for the inconvenience. We will fix this in an update very soon. We’ll let you know when this update is live.

    Regards – The Ribbet Team

  • #20415 Reply
    Ribbet
    Ribbet
    Keymaster

    Hi Dominotic,

    As an update we have now released a fix for this to the browser-based version of Ribbet (at https://ribbet.com/app). Our program version will receive this fix in the next update.

    Let us know if you have any questions or further issues!

    Regards – The Ribbet Team

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